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Understanding CQC Ratings
The Care Quality Commission (CQC) inspects and rates health and social care services in England. Every registered service receives ratings across five key questions:
- Safe - Are people protected from abuse and avoidable harm?
- Effective - Does the care achieve good outcomes?
- Caring - Do staff treat people with compassion and dignity?
- Responsive - Are services organised to meet people's needs?
- Well-led - Does the leadership promote high-quality care?
The Four Rating Levels
- Outstanding - The service is performing exceptionally well
- Good - The service is performing well and meeting expectations
- Requires Improvement - The service is not performing as well as it should
- Inadequate - The service is performing badly and action is required
Data sourced from the CQC public API under the Open Government Licence.