Important: From 9 February 2026, CQC significantly increased what they expect from registration applications for care homes and supported living services. The bar has gone up.
The February 2026 Changes
Previously, applicants needed to send the standard set of supporting documents. Now, for care homes and supported living services, you must submit a whole set of extra documents alongside the basics. CQC says this will help them process applications more quickly and get a clearer picture of services before assessment — but it means much more preparation up front.
The expanded requirements now include:
- Business continuity plan
- Business plan and financial forecast
- Environment risk assessment
- Evidence of legal occupancy
- Fire risk assessment
- Floor plan/layout
- Gas and electrical safety certificates
- Legionella risk assessment
- Planning permissions
- Service user guides
- Staff training plan
If you are providing specialist services for people with a learning disability or autism, even more documentation is required.
The Core Documents You Must Prepare
Beyond the premises and safety certificates (which must be obtained from qualified third parties), the core written documents you need to prepare include:
- Statement of Purpose — A description of your service, aims, objectives, and how you will deliver care
- Quality Statements — How you will meet CQC's five key questions: Safe, Effective, Caring, Responsive, and Well-led
- Business Plan — Evidence of financial viability and operational planning
- Business Continuity Plan — How you will keep operating during disruptions
- Staff Training Plan — How you will ensure staff competence
- Service User Guide — Accessible information for people using your service
- Policies and Procedures — Safeguarding, medication, complaints, and other operational policies
The Fit Person Interview
Many applicants worry about the fit person interview, but CQC is not trying to catch you out. They want to understand whether you have the skills, experience, and character to run a regulated service. They will ask about your understanding of regulations, your approach to quality, and how you would handle specific scenarios.
The best preparation is knowing your own service inside out. If you have written your Statement of Purpose and Quality Statements yourself (rather than having a consultant write them), you will be able to answer questions naturally because you understand your own model.
What Consultants Actually Do
Good consultants provide value by saving you time, reviewing your documents for gaps, and offering reassurance through the process. But much of what they charge for is document production — writing your Statement of Purpose, drafting your policies, and formatting your Quality Statements.
This is exactly the kind of work that structured templates can handle. The content should come from you — your service model, your values, your approach. The structure can come from tools that understand CQC's expectations.
What You Cannot Generate
The February 2026 changes mean more documents overall — but many of them must come from qualified third parties or are specific to your premises. No template or AI tool can provide:
- DBS certificates — You must obtain these for yourself and your staff
- Professional qualifications — Evidence of your nursing, social work, or management qualifications
- Fire risk assessment — Must be conducted by a competent person for your specific premises
- Gas and electrical safety certificates — Required for your specific location
- Legionella risk assessment — Required for your water systems
- Environment risk assessment — Specific to your premises and location
- Evidence of legal occupancy — Lease, mortgage, or ownership documents
- Planning permissions — If required for change of use
- Insurance certificates — Public liability and employer's liability for your business
- Floor plans — Specific to your premises
- References — Professional and character references for the registered manager
These are site-specific, person-specific, or require third-party verification. Anyone claiming they can generate these for you is misleading you.
The Real Work
The hardest part of CQC registration is not the paperwork — it is thinking through your service model clearly enough to articulate it. What will you actually do? How will you keep people safe? How will you recruit and train staff? How will you handle complaints?
If you can answer those questions, you can register with CQC. The documents are just a way of capturing those answers in a format CQC expects.
Generate Your CQC Registration Pack
8 structured documents for your CQC application: Statement of Purpose, Quality Statements, Business Plan, Specialism Rationale, Training Plan, Service User Guide, Continuity Plan, and a complete checklist.
Try the CQC Registration Pack